The migration of a significant SME customer base from a major carrier infrastructure, to an independent service provider working with an integration provider to install Full Circle , migrate customers and bill the customers through the Managed Service division.
Solution
The data for these customers was held on four disparate systems within the carriers support systems infrastructure, and had to be migrated to one database within the Full Circle Application. All customer, dealer, payment history and historic data migrated from carrier to integration house and then onto Full Circle.
The Result
Managed Service division took ownership of the solution and managed the customer base on behalf of the reseller. Billing occurred daily and revenue was boosted by the efficiency of Full Circle.
The Benefit
Billing revenue increased by £1.5 million per month
Daily billing allowed even spread of cash flow
Reduced overhead for client
Full access to data via web based capability
